Privacy Policy

Effective Date: 1/1/2023

1. Introduction

Welcome to Dragonfruit Video ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, services, and other offerings.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details.
• Payment Information: Credit card details, billing address, and other payment-related information.
• Usage Data: Information about how you use our website, products, and services, including IP address, browser type, and browsing history.
• Media Content: Any videos, photos, or other media content you provide to us for production purposes.
• Communications: Records of your communications with us, including emails, phone calls, and messages.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our video production services.
• Payment Processing: To process payments for our services.
• Communication: To communicate with you about your projects, inquiries, and updates.
• Marketing: To send you promotional materials and newsletters, with your consent.
• Legal Compliance: To comply with legal obligations and protect our legal rights.

4. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist us in providing our services, such as payment processors and IT service providers.
• Legal Authorities: When required by law or to protect our rights and interests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no security measure is completely foolproof, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access: Request access to your personal information we hold.
• Correction: Request correction of any inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal constraints.
• Objection: Object to the processing of your personal information for marketing purposes.
• Withdrawal of Consent: Withdraw your consent at any time where we rely on your consent to process your information.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after the effective date of the revised Privacy Policy constitutes your acceptance of the terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Dragonfruit Video
9107 W 11th Ave, Lakewood, CO 80215
info@dragonfruit.com
970 485-0530